Support
Email support@metamultiples.in and a person will reply, usually within two business days.
What to include
These let us find the problem without a round of questions first:
- The email address on your Noto Scribe account
- Where it happened — web, iOS, Android, macOS, or Windows
- What you expected, and what happened instead
- For a problem with one recording, the note’s title and roughly when you recorded it
Common requests
Connecting Claude, ChatGPT, or another AI app
Noto Scribe can be connected to AI apps that support MCP, letting you ask questions about your own recordings inside the chat. The setup guide has the server URL and step-by-step instructions for each app. The connection is read-only and you can disconnect it at any time, either from the AI app or from your Noto Scribe settings.
Subscriptions and billing
Paid plans bought on iPhone or Android are billed and managed by the App Store or Google Play. Change or cancel them in your device’s subscription settings — we cannot cancel a store subscription on your behalf. Email us if a charge looks wrong and we will help you work out where it came from.
Deleting your account or your data
You can delete your account from inside the app, or ask us to do it. The data deletion page explains both routes and what happens to your recordings afterwards.
Recordings that failed to process
If a recording is stuck or its notes did not generate, open the note and use the retry option before contacting us — that reuses the existing transcript and usually resolves it. If retrying does not work, send us the note title and the date.
Privacy and terms
Our Privacy Policy explains what we collect, what leaves your device, and which third-party providers process it. The Terms of Service cover your use of the app, including your responsibility to obtain consent before recording other people.
Who we are
Noto Scribe is operated by Meta Multiples Private Limited, 201, Rizvi Chambers-1, Hill Road, Bandra West, Mumbai, Maharashtra, India – 400050.